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Customer Reviews

Customer Reviews & Testimonials


Auto Shipping Testimonials: What Our Customers Say

Your satisfaction is key to our auto shipping business. At Auto Transporters Online, we strive for customer satisfaction. To us, no auto shipping question or concern should be left unanswered. Feel free to reach out, we're just a phone call away. For all other inquires please EMAIL US Team@autotransportersonline.com


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Customer Review: Georgia K.
My rating:

A friend recommend ATO to me after a miserable experience with the first company I went with. I worked with Randy and within hours he had a transport company lined up. They came for the vehicle on the day they said they would and just 6 days later my daughter's car was in California. Randy kept me informed, called when he said he would, and provided contact information if I needed to reach him or the driver. My only minor complaint (and it's minor!) is that the driver called and said he'd be by for the car with only about an hour's notice. Luckily I was home and it all worked out. THANK YOU Randy and ATO!!

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Customer Review: Kimberly A.
My rating:

Thank you so much for your great attention to our needs! My son's car arrived just one day after he did. The driver (Kevin) was a sweetheart and kept us in the loop through the entire process. We haven't been so impressed with a company in quite sometime. I will be recommending you to anyone in need of transport services in the future. You are a wonderful team. Happy holidays to you all.

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Customer Review: Rachelle P.
My rating:

I just wanted to thank you for the prompt and polite service in transporting the 2001 Acura Integra from Illinois to Pennsylvania. This was my first experience in shipping a car and I was unfamiliar with the process. Your customer service representatives were very pleasant and helpful on the phone. Your web site provided the best documentation of the shipping process. Everything worked as described on your web sight. The driver was extremely pleasant and polite and kept me informed of when the delivery would be made. Thanks for making this process a smooth transition. I would highly recommend your company to anyone. Extremely Satisfied Customer

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Customer Review: J. J. Cianflone
My rating:

I have worked with you through thick and thin and you have done a great job. I couldn't be any more pleased with your services and how you have helped me out. I wish I could do more then just write you a e mail and I hope that we continue doing business in the near future.

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Customer Review: Mike, Auckland, New Zealand
My rating:

A HUGE thanks to you and your company for the great service! We got word this morning that our '63 Impala wagon arrived in California, and because it was transported there on time, it will make the June 8th sailing to us down here in New Zealand!! (means we'll get the car in the 1st week of July if all goes well!) We were only expecting to seeit mid to late August - and that's thanks to you!! Many thanks yet again - a pleasure to deal with such a professional company!

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Customer Review: S. Jones, Tehachapi, California
My rating:

Just wanted to thank you for all the help in getting my 1969 Triumph GT6 from New York to California. This was my first experience in shipping a collectable car, so I was a bit nervous with both the procedure and the care the car would receive. Your were both very pleasant and helpful on the phone, and efficient in sending all the required documentation for the shipping process. Everything worked as described on your web sight, which by the way, was the best sight I found with great information. The driver was also pleasant and kept me informed of when the delivery would be made. Thanks again for your great service. I highly recommend you to anyone.

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Customer Review: S. G. Van Gelder, Extremely Satisfied Customer
My rating:

We just wanted you to know that we were elated with the quality of service your company recently provided when you were tasked to handle the shipping of our vehicle from Palm Harbor, Florida to Queens Village, New York. We sincerely appreciate your immediate responsiveness, your honesty, candor, utmost integrity and the way you conduct business in general. We have recommended your company to others because of our extreme satisfaction with your quality service. In our estimation, you not only exceeded what any other auto transporter could or would have done, but your personal “touch”, coupled with a unique sense of superior customer service, made our total experience memorable. We can’t begin to thank you enough. As far as we are concerned your company has “raised the bar” to a quantum level. We wish you continued success and we look forward to doing business with you for years to come.

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Customer Review: F. Rodriguez
My rating:

I just wanted to say thank you again for your timely service and excellent customer service. Arthur, I hope I am spelling your name correctly, was courteous and diligent in getting our order taken care of even after miscommunication on my part with a lack of apick-up date. He was able to change our pick-up date without difficulty and the timing couldn't have been better. Robert with Johnson Auto Transport in South Carolina was a fantastic driver and very patient with my frequent phone call updates and requests. My wife was able to have the vehicle quickly delivered in North Carolina while I finished out my tour of duty with the Air Force in TX. This portion of our Military move was by far the easiest. Thank you again to all of you at Auto Transporters Online for your service.

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Customer Review: B. Sullivan
My rating:

Thank you so much for your wonderful service. The car arrived safely yesterday. I really appreciated your getting it out of Steamboat Springs so quickly! Thanks again,